“I’m sorry, it seems the payment was unsuccessful.”

Our company takes the security of your card payments very seriously. To ensure your safety, we use 3D Security. After you enter your card details, you will be prompted to enter a password. This extra layer of security helps prevent any unauthorised payments.

What can I do now?

a) If you’re comfortable, please try completing the application process again using a different card. Just make sure all the details you enter are accurate.

b) Email us at with your name and telephone number. If you do not wish to fill in your tourist card again, we can send you a payment link. Our team will be here to help during working hours; for more info, please visit our Contact Us page.