Process and Delivery Notice

As mentioned on section ” What is a Cuba tourist Visa” on the home/main page and in our terms and conditions, we do offer 3 alternatives for you to process your Cuba Tourist Card. Its important to emphasize no human action is taken from OUR side when filling out your Cuba Tourist Cards, what you fill online is what gets printed on your Tourist card by our automated system, it’s important to check properly before you proceed to a payment that all details are correct as per passport. We do not accept any liability for any typos or mistakes when you filled this online. From time to time we do random checks and if any obvious mistake is spotted, we will contact you asking about the same, please note that this is not regular and by no means we are liable for any mistakes from your side.
Once you completed your application online, an automated email will be sent to you, with the information that you provided on our online form. Please check and let us know if any mistakes, we may be able to change that for you if prompted soon enough. Your application will appear on a system, being queued accordingly to the service requested, we aim to provide you with quick and efficient service to process and post Your Cuba Tourist Cards. If you opt to have an office collection, please check with us before you arrive, we will be more than happy to confirm a time for collection. We use only Royal Mail, First Class, Special Next Day Delivery and International Track and Signed. We will email you when we dispatch your document or when ready for office collection. if you choose Special Delivery we will email your Royal Mail Tracking Number allowing you to check online where your documents are and status of your delivery. We do keep records of postage taken place, once the Cuba tourist visa leaves our office is entirely Royal’s Mail duty to deliver this to your designated address. if any questions please do not hesitate to contact us at [email protected]. Thank you for your preference.